Privacy Policy — Transad
This page explains what data may be collected, why, and what rights you keep. For cookies, see the dedicated page.
Consent
By browsing our website or using our services, you agree to the provisions described in this privacy policy.
Personal data collected
When you use our platforms or contact Transad, we may collect certain information about you.
This includes data voluntarily transmitted during:
- initial contact via a form,
- a quote request,
- subscription to communications,
- an exchange via email, telephone or other channel,
- incident reporting.
- We also automatically collect technical information (IP address, browser type, device, pages viewed).
- Collected data may include: identity/contact details, postal address, exchanges, browsing history, surveys, support requests, location data when you consent to it.
- Some information is essential to provide our services.
Data usage
- manage your relationship with Transad;
- process your requests and orders;
- improve our services and platforms;
- personalize your user experience;
- strengthen support quality;
- send communications related to our services.
Content from third-party sites
Some pages may include external content such as videos, images or maps. These platforms may collect data and use their own trackers.
Data transmission
Personal data collected by Transad is not sold to third parties.
However, it may be disclosed when strictly necessary for:
- service execution,
- legal compliance,
- technical tool management.
Information security
Transad applies technical and organizational measures to protect your data.
Only authorized personnel may access personal data.
Our infrastructure is hosted in secure environments.
Data retention
Data is retained for a maximum period of three (3) years unless legal obligations require longer retention.
You may request modification or deletion at any time.
Your rights
- right of access;
- right to rectification;
- right to erasure;
- right to object;
- right to restriction;
- right to portability;
- right to define post-mortem data instructions.
- You may contact the competent supervisory authority if necessary.
Data hosting
Your personal data is processed and stored within the European Union.
Policy modification
Transad reserves the right to modify this policy to reflect regulatory or operational changes. The current version is the one published on our website.